Helpdesk engineers x 10
Responsibilities and requirements:

1. 7 x 24 helpdesk ( with 3 shifts rotation ) support
2. Large scale Novell Servers farm with SAN and Clusters support (over 100+ Netware servers, Majority are Netware 6.5, 6.0. Minority are OES 2, OES 1)

3. Novell software support of ;

1. Novell Groupwise Mobile Server 2.0.4
2. Novell Groupwise 7.03
3. Novell eDirectory 8.7
4. Novell IDM 2
5. Novell Netware 6.5
6. Novell Zenworks Desktop Management 4
7. Novell Zenworks Desktop Management 7

4. Active Directory Support
5. File & Print Support
6. Messaging Support
7. Large scale of Groupwise mail box (over 5,000 ) support
8. Network service support
9. Good documentation and systematic attitude



1 x Helpdesk Operation Manager with over 10 years experiences with the above technical skills plus
- Vendor and/or large corporate experience
- Good presentation skills
- Good Team leader track record
- Good documentation and procedure orientated




Interested parties please forward your full resume with current and expect salary to the Human Resources and Administration Department, CandidatesDB.com Limited (人才庫有限公司), by e-mail to cv@CandidatesDB.com or by fax 2633 5218.

Information provided will be treated in strict confidence and only be used for recruitment related purposes.